Important Information
Policies
To help make your stay at Woodcrest Hotel in Santa Clara as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Review Woodcrest Hotel Santa Clara policies, including check-in/out times, ID requirements, pet rules, smoking, and cancellation terms.
Check-In and Check-Out
Check-in begins at 3:00 PM, with check-out required by 11:00 AM. Early check-in or late check-out may be available upon request and subject to availability.
Identification & Age Requirement
A valid government-issued photo ID and a credit card are required at check-in. The minimum age to register at the hotel is 18 years.
Deposits & Payments
Most reservations require a credit card guarantee. A deposit or pre-authorization may be taken at check-in to cover incidentals.
Smoking Policy
Woodcrest Hotel is a 100% non-smoking property. A cleaning fee may apply if evidence of smoking is found in rooms.
Pet Policy
Pets are not permitted, with the exception of certified service animals.
Cancellation Policy
Cancellation terms vary depending on the rate booked. Standard reservations typically allow free cancellation up to 24–48 hours before arrival; otherwise, one night’s stay may be charged. Guests should always confirm the policy attached to their reservation.